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COVID-19 
Frequently Asked Questions

Updated August 7th, 2020

Is the Cottonwood Heights Recreation Center (CHRC) and the CHRC Outdoor Pools open?
Yes. We are currently operating under the State’s Utah Leads Together, “Yellow - Low Risk Phase” plan (https://coronavirus.utah.gov/utah-leads-together/).

What CHRC amenities are available, under the “Yellow Risk Phase”?
Most CHRC amenities and services are open and available.  There are some capacity and social distancing restrictions.  Below are the guidelines and what you can expect to be open.

• CHRC Hours of Operation:
  • Monday-Thursday: 5am-9pm  
  • Friday: 5am-8pm
  • Saturday: 6am-8pm
  • Sunday: 11 am-4 pm
  • Labor Day (Monday, September 7th): 11 am-4 pm
• Open to all members and paying guests.
• CASH is discouraged, but will accept if only form of payment.
• Maintain social distancing.
• Private, social interactions that occur without oversight by a formal organization are allowable in groups of 50 or fewer.
• Face Coverings are required when entering the building and when not physically engaged in an activity.
• Follow strict hygiene standards, including:
  • Wash hands frequently with soap and water for at least 20 seconds
  • Use hand sanitizer frequently
  • Avoid touching your face
  • Cover coughs or sneezes (e.g. into a tissue, sleeve, or elbow; not hands)
  • Follow any other standards promulgated by the Centers for Disease Control and Prevention (CDC), the Utah Department of Health, and local health department
• Patrons of different households, while exercising, must maintain 6 ft. of distance at all times.
• Patrons are highly encouraged to clean and disinfect equipment after each use. Employees will also regularly clean and disinfect equipment.
• Childcare with limited capacities and hours is available, with a reservation.
• Team/Group participants (e.g., player, participant, etc.) should have their symptoms checked prior to each competition, camp, event or practice.
• Aquatics (Indoor and Outdoor Pools):
  • Patrons of different households must maintain 6 ft. of distance while on the pool deck. 
  • Face Coverings are required when entering the pool area and should be warn by individuals on the pool deck when physical distancing is not feasible.
  • Team/Group participants (e.g., player, participant, etc.) should have their symptoms checked prior to each competition, camp, event or practice.
  • Open Plunge / Public Swimming is open with a reduced capacity.
• Closed or Unavailable Until Further Notice:
  • Indoor Sauna and Hot Tub.

When will my Membership be activated?
When the Recreation Center reopened (May 14th, 2020) under the  “Orange - Moderate Risk Phase”, we only activate memberships (annual and monthly easy pay) for those that actually used the Recreation Center, during that time. When the Recreation Center reopened (June 1st, 2020) under the “Yellow - Low Risk Phase”, we activated all remaining memberships (annual and monthly easy pay). Annual memberships will be extended from the day we closed (March 16th, 2020) to the date of reactivation, as mentioned above. Easy pay (monthly) membership where put on hold during the closure and will be reactivated, as mentioned above.

What park amenities and courts are open?
Most park amenities and courts are open and available, with the exception of the Mountview Park Splash Pad.  There are some capacity and social distancing restrictions in place.  Below are the guidelines and what you can expect to be open.

• Outdoor Fields, Outdoor Basketball, Tennis Courts, Pickleball Courts, Playgrounds, Park Restrooms and Pavilions are open.
• Maintain social distancing.
• Private, social interactions that occur without oversight by a formal organization are allowable in groups of 50 or fewer.
• Face coverings should be worn when not physically engaged in an activity.
• Follow strict hygiene standards, including:
  • Wash hands frequently with soap and water for at least 20 seconds
  • Use hand sanitizer frequently
  • Avoid touching your face
  • Cover coughs or sneezes (e.g. into a tissue, sleeve, or elbow; not hands)
  • Follow any other standards promulgated by the Centers for Disease Control and Prevention (CDC), the Utah Department of Health, and local health department
• Team/Group participants (e.g., player, participant, etc.) should have their symptoms checked prior to each competition, camp, event or practice.
• Closed or Unavailable Until Further Notice:
  • The Mountview Park Splash Pad.  The Splash Pad will not open until the City is moved into the "Green - New Normal" phase of the State's Utah Leads Together plan.